Prime Healthcare
Industry
Healthcare
Healthcare reporting solution to capture MedPAR data and provide deeper understanding of hospital performance.
Prime Healthcare Services, headquartered in California, is a progressive, innovative, and rapidly expanding hospital management company. Given Prime Healthcare’s rapid growth, top management sought to get more clarity on the financial metrics across their system, (at the time) consisting of 23 acute care hospitals in five states. Prime understood the need to improve their technology to ensure quality patient satisfaction and continue tracking upwards in hospital over quality of care ratings.
Prime wanted its upper management to have quick access to the status of operations in each hospital from top to bottom and required the tools to measure themselves against crucial KPIs.
Analytics Intell (AI) was brought in to review the data and metrics processes across the hospital system.
The assessment showed that much of their reporting process involved static information reporting in paper format, which could lead to issues. AI advised to implement a complete business intelligence solution. A business intelligence tool would compute all key metrics impacting quality of care, offer a quicker understanding of the metrics, provide comparisons to other hospitals and the mechanisms to track and assess goals.
Based on AI’s experience with hospital systems, they offered a readily available platform, backed by MicroStrategy, to achieve the desired goals of reporting across the clinical and financial aspects of operations. Having a framework in place allowed Prime to quickly have access to a BI solution customized to their needs, saving time and money, rather than starting from scratch. AI worked with the client to identify the key modules to enhance the framework to their specifications and completed the build out.
Analytics Intell developed the complete, customized BI platform solution and deployed the system across 23 hospital facilities within seven months – a major accomplishment in the industry.
The final customized healthcare reporting solution achieved some of Prime’s key needs, including:
- Integration with MedPAR data to bring to scale provider comparisons
- Meeting compliance requests regarding reimbursement and penalties
- Prevention efforts for falls and fall-related injuries
- Penalties for not entering information in ERM system
- Compliance views and performance reports, filtered by physicians
- Access admission rate (new patients, length of stay)
- Monitor patient services and satisfaction, per hospital
Experience in healthcare reporting solutions
Because of their deep understanding of the business challenges unique to hospitals, AI was able to develop a tool that provides a clear understanding of operations and KPIs being met to manage population health.
Each facility has metrics that are monitored and can be benchmarked against other facilities to better perform, engage, and achieve higher ratings. Using advanced analytics, Prime can not only view current and historical performance, but see likely performance over time. Prime Healthcare Services now has a comprehensive, modern reporting system that spans their hospitals to help ensure the company continues providing comprehensive quality healthcare in a compassionate, convenient and cost-effective manner.
The sophisticated technology solution gives management more visibility into metrics, from financial numbers to patient care to the supply chain.
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