Digital solutions for social distancing in casinos

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Blog Jun 26, 2020

Analytics Intell

Team

Solutions to help social distancing requirements for casinos

This summer, hundreds of casinos across the world are making plans to reopen during the Covid19 pandemic, with social distancing requirements and limited guidelines in place.

We have digital solutions to help small to large casino operators maintain limited contact for customers while identifying incremental profit opportunities in a social distancing environment.

Book table games in advance

TracMap is a digital, touchscreen solution to give customers access to view maps, make table game reservations, book amenities and view entertainment options.

Contact-less reservations

Customers can access reservations, check-in details and access their room using a smartphone app with Digital Key technology. This customer-facing app also allows guests access to amenities, providing a contact-less customer experience.

Redesign floor layout for social distancing

Use the Casino Intell mobile app to track floor activity, modify your floor layout based on traffic patterns, customer behaviors and occupancy trends to optimize your space.

Improve customer service at a distance

Using Convo, when a guest is within proximity to a customer service rep, their high-level profile information will pop up. Access information and personalize the experience when your guests are on-site.

These solutions can be provided as a one-off product or as modules part of a holistic casino enterprise capabilities, including analytics and reporting.

Contact us for a free consultation to help your customers experience a seamless casino experience.

Learn more about solutions for casinos and integrated resorts